SMS Messaging Terms & Conditions (A2P 10DLC)
The following terms govern SMS text messaging sent by or on behalf of Houston Custom Homes LLC.
Age Requirement
By providing your mobile phone number and opting in to receive SMS messages from Houston Custom Homes LLC, you confirm that you are at least 18 years of age. SMS messaging services are not intended for individuals under the age of 18.
Program & Campaign Description
This campaign sends SMS Notifications, Alerts & Occasional Marketing Communication to customers who have opted in to receive SMS notifications. Messages include appointment confirmations, project updates, bid and estimate follow-ups, service inquiries, consultation scheduling, and important announcements regarding custom residential construction, framing, or renovation work.
Cancellation & Opt-Out (STOP)
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode or phone number from which you received the message. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
Customer Support & Help (HELP)
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to Houstoncustomhomesllc@gmail.com or call us at (207) 405-1146.
Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Message & Data Rates
As always, message and data rates may apply for messages sent to you from us and to us from you.
Message Frequency
Message frequency varies depending on your project status and communication needs. For questions about your text plan or data plan, contact your wireless provider.
Privacy Inquiries
For privacy-related inquiries and our strict non-sharing data policy, please refer to our privacy policy: Privacy Policy.
General Website & Service Terms
1. Acceptance of Terms
By accessing or browsing this website, contacting Houston Custom Homes LLC, or utilizing our services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please discontinue use of this site.
2. Construction Estimates & Scopes of Work
Any estimates, preliminary scopes, or project quotes provided via this website, email, phone, or in person are subject to formal on-site evaluation, structural plan review, and a written contract signed by both parties.
3. Workmanship Warranty
Our 10-year workmanship warranty applies to completed projects as detailed in our formal customer agreements. Specific manufacturer material warranties (such as CertainTeed and Owens Corning installations) are governed by the respective manufacturer terms.
4. Intellectual Property
All content, photography, project images, text, and logos displayed on this website are the property of Houston Custom Homes LLC and may not be copied, reproduced, or distributed without prior written consent.
Questions & Contact
If you have any questions regarding these Terms & Conditions or our SMS messaging program, please contact us: